customer notifications | Tarot Analytics

Customer replying to a delivery tracking link, with the message appearing for the planner in Tarot Routing and the driver in the Tarot Driver App

Two-Way Delivery Communication: How to Use Customer Communications in Tarot Routing

Tracking links tell your customer where the delivery is. They don't tell you the driveway is blocked. Here's how to set up two-way delivery communication in Tarot Routing.

Simon Webb

Aug 117 min read

Customer receiving out-for-delivery and you’re-next text messages from John’s Toy Store on their iPhone at home.

Best Practices for Customer Delivery Communication in 2025

As the 2025 delivery season approaches, it’s the perfect time to review how you communicate with customers. Discover best practices for delivery notifications, SMS updates, and AI-powered automation to reduce failed deliveries and improve customer satisfaction.

Simon Webb

Oct 27, 20253 min read

Tutorial - How to Customise and send Delivery Notifications to your Customers

How to configure and send Delivery Notifications to your customers in Tarot Routing using Events and Actions

Simon Webb

Dec 6, 20234 min read